ENTRY AND EXIT PROCEDURES

ENTRY AND EXIT PROCEDURES

1-Official visit:

Citizens of ASEAN countries holding Diplomatic or Official passports are exempted from visas. Those who are holding ordinary passports of ASEAN countries, join official visits or attend ASEAN activities in Vietnam are not required to apply for visas. If they wish to obtain ones, the Embassy will issue Grantis Visas upon presentation of a copy of Invitation Letter from appropriate Vietnamese Authority.

2- For Vietnamese Nationals:

-Vietnamese nationals who are holding Vietnamese passports are not required to get entry visas;

-Overseas Vietnamese who are holding passports of foreign countries are required to apply for visas:

+ Those who have got visas to Vietnam within 36 months can apply and collect their visas within the same morning;

+ Those who have not got visas to Vietnam during the last 36 months are required to apply for visas either through their relatives/business partners in Vietnam, or travel agents. The Embassy issues visas only upon approval of Vietnam Immigration Authorities.

3- For Foreigners:

-Businessmen on business trips can either apply visas to Vietnam Immigration Authorities through their offices/partners in Vietnam or through relevant companies in Singapore. The Embassy will issue visas once the approval from the Vietnamese Immigration Authority arrives at the Embassy.

-Tourists are required to apply for their visas through either tourist companies in Vietnam or travel agents in Singapore. The visa can be obtained once the Embassy has received approval from Vietnam Immigration Authority.

For your convenience, you may contact :

Vietnam Tourism Company

30 Ly Thuong Kiet, Hanoi, Vietnam.

Tel: 84-4- 8257886; Fax: 84-4- 8254209.

or other Vietnamese Tourist companies.

For more information about visa (applicants from Singapore) please contact:

Embassy of S.R. of Vietnam in Singapore

10 Leedon Park, Singapore 267887.

Tel: 65-64625938 Fax: 65-64625936

Visa hour: 9.00AM to 12.00PM (Monday-Friday)

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CUSTOMS FORMALITIES

All visitors to Vietnam, should fill in declaration forms and show their luggage to Customs officials on request.

Luggage, personal possessions and goods brought to Vietnam in amounts sufficient for personal use only, and not listed among noncommercial goods not to be imported, are exempt from tax.

Travelers' luggage as declared at Customs offices on arrival must be shown again at Customs when leaving Vietnam, except for articles which have been consumed or given as gifts.

Visitors to Vietnam can bring with them unlimited amounts of foreign currency, objects made of gold, silver, precious metals and gemstones or plated with silver or gold, but these must be declared in detail on their customs forms.
Travellers can change their money for Vietnamese dong (VND) at the banks, hotels and jewellery shops throughout the country.
Foreign currency must be changed into Vietnamese dong for shopping.

Travelers can take with them unlimited amounts of souvenirs bought with receipts.

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VIETNAM TIME:

GMT plus 7 hours

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OFFICE HOURS:

All Government offices are open eight hours a day from 7.30 to 16.30 (except for a one-hour lunch break) on Monday to Friday. Saturday and Sunday are holidays.

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PUBLIC HOLIDAYS:

January 1: New Year Day, one day holiday.

April 30: Saigon Liberation Day, one day holiday.

May 1: International Labor Day, one day holiday.

September 2: National Day of the Socialist Republic of Vietnam, one day holiday.

Vietnam Traditional lunar New Year Festival (Tet Nguyen Dan): Four day holiday. It often falls between January and February. The holidays begin on the Eve and the first three days of a Lunar New Year.

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OTHER MAJOR ANNIVERSARIES:

February 3: Anniversary of the Founding of the Communist Party

May 19: Birthday of President Ho Chi Minh

December 25: Christmas

The following major traditional festivals are listed by lunar calendar date:

The 15th of the 1st moon: Tet Thuong Nguyen.

The 2nd day of the 4th moon: New Year Festival of the Khmer ethnic minority people.

The 8th day of the 4th moon: Buddha's Birthday.

The 15th day of the 7th moon: Tet Trung Nguyen.

The 15th day of the 8th moon: Mid-Autumn Festival

The 29th day of the 8th moon: New Year Festival of the Cham ethnic minority people.

The 15th day of the 10th moon: Boat-racing festival of the Khmer ethnic people in the Mekong River Delta.

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SOME POPULAR CULTURAL FESTIVALS (BY LUNAR CALENDAR DATE)

The 2nd day of the 1st month: Wrestling Festival in Lieu Doi, Nam Ha.

The 5th day of the 1st month: Festival of Dong Da hill, Hanoi: Yo celebrate the anniversary of King Quang Trung's victory over 290,000 Qing invaders to liberate Thang Long (now Hanoi).

The 6th day of the 1st month: Festival of Eel-Catching in Pot in Ving Lac district, Vinh Phu province. This reflects the farmers' love for labor and the joy over bumper crops.

The 10th day of the 1st month: Festival in Trieu Khuc village, Hanoi. Cultural activities of a traditional handicraft village.

The 13th day of the 1st month: Lim Festival, Ha Bac. Festival of quan ho folk song singing. Boys and girls meet on river bank, on hill or in the yards of village's communal house and pagoda to sing and exchange emotions.

The 15th day of the 1st month: Festival of Spring on Ba Den mountain.

The 15th of 2nd month (formal date): Festival of Huong Pagoda, Ha Tay: Traditional festival lasting over 2 months.

Spring festival of buffalo fighting in Tay Nguyen Highlands highlighting the martial spirit of the ethnic minority people.

The 10th day of the 3rd month: Festival of Hung Temple celebrating the death a anniversary of Kings Hung.

The 9th day of the 4th month: Giong Festival, Hanoi, commemorating Saint Giong, a legendary child hero who defeated foreign invasion and saved the nation.

The 26th day of the 4th month: Festival of Queen Su in Chau Doc.

The 5th day of the 5th month: Water Festival in Nha Trang. People in the city go to the beach and have a bath for health improvement.

The 16th day of the 6th month: Festival of Nghinh Ong in Tien Giang - Ben Tre.

The 30th day of the 7th month: Festival at Lang Ong, Ho Chi Minh City.

The 9th day of the 8th month: Buffalo fighting festival, Do Son, Hai Phong.

The 13th day of the 9th month: Festival of Keo Pagoda, Thai Binh. Traditional communal festival.

The 22nd day of the 11th month: Festival of Dong Quan in Chan Tien Pagoda, Hanoi.

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ELECTRIC POWER:

Electric current in Vietnam is mostly 220 Volts, but 110 Volts system is still in use.

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WATER SUPPLY:

Tap water in urban areas in Vietnam is chlorinated, but it is recommended that it should be boiled before drinking.

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MONEY:

The currency issued by the Vietnam State Bank is the dong (abbreviated "d" or VND) which is used uniformly throughout the country. Bank notes in dominations of 200d, 500d, 1,000d, 2,000d, 5,000d, 10,000d, 20,000d, 50,000d, 100,000d are presently in circulation.
Exchange rate (app. as of Jan 2003): SGD1.00 = VND 8,900.
At present only certain travellers' cheques and credit cards are acceptable in big cities, including Visa, Master card, American Express.

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LANGUAGE:

Vietnamese is the official language of Vietnam. Foreign language learning, particularly English, is currently in vogue among young people in Hanoi, Ho Chi Minh City, Hue, Da Nang and other cities.

Tourist guides can speak English, French, Russian, Chinese and Japanese.

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TOURISM SEASONS:

Vietnam is a country where tourists can visit in all four seasons. The country's tourism service offers a range of programmes convenient to your circumstances.

In the North, the best tourist season lasts from November to April the next year. Spring time is especially pleasant because of the cooler, drier climate. Also at this time there are a lot of ritual ceremonies and folk festivals of many diverse forms; such as: Festivals to commemorate national heroes and heroines, folk cultural festivals, spring festivals, as well as prayer ceremonies for good crops, to cite just a few.

The most interesting one is the Lunar New Year Festival.

Visiting Vietnam in that season, you are recommended to bring along warm clothes. The temperature in Winter is around 10-15 degree Celsius. It becomes warmer in March and April.

Meanwhile in the South, the average temperature throughout the year is about 27 degree Celsius, so you just need thin garments, sun glasses and may be a hat or two.

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POST AND TELECOMMUCATIONS

POSTAL SERVICE

A regular international post service is available. In addition there are some new, special services: Express Mail Service (EMS). The domestic EMS ensures that letters and small parcels are delivered within 24-48 hours. International EMS has relations with nearly 30 countries world-wide, with a delivery time ranging from 2 to 10 days.

Air mail and small parcels must however be subject to additional charges.

Express money transfer: Money is delivered to the receiver within 24 hours.

Flower delivery on order by telephone: This service delivers messages of greetings or condolences, together with flowers, money or goods (allowed in circulation) to the receiver by order of the sender.

TELECOMMUNICATION SERVICE

Telephone

International long-distance calls (direct): To make an international direct dial (IDD) call you must first dial the international prefix (00) followed by the country code, area code and the local number. In case you fail to contact the required number, dial 110 for the operator's help.

Domestic long-distance calls: To place a domestic long-distance call you must first dial the national trunk prefix (0) followed by the area code and local number. If you fail to get the required number, dial 101 for the operator's help

Facsimile (Fax): Fax machines are quickly proliferating in Vietnam. public and registered fax machines are available in hotels, business and public offices.

Also available are local and international card phone on socioeconomic and cultural information. This service also runs advertisements and business self-introduction scheme.

USEFUL TELEPHONE NUMBERS

Police 113
Fire brigade 114
Ambulance 115
Telephone directory 116
Time inquires 117
Telephone repair service 119
Domestic long distance telephone service 101
International telephone service 110
Inquiries on socioeconomic, cultural information 1080


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VIETNAM RADIO AND TELEVISION

RADIO

At present Radio the Voice of Vietnam broadcasts on several channels for 68 hours a day, including:

42 hours of domestic service: There are diversified programmes to serve people of all walks of life: children, the elderly, young people, women, the armed forces, the police and ethnic groups... There are daily programmes broadcast in the languages of such ethnic minorities as the H'Mong, Ede, Khmer (of South Vietnam)... on the 49 meter band (74 KHz).

26 hours of international service in 11 foreign languages: English, French, Japanese, Russian, Spanish, Indonesian, Lao, Thai, Khmer and Chinese (Beijing and Cantonese). In addition there is a special programme for Vietnamese living far from the homeland.

Moreover daily music and news programmes are pm FM, 100 kHz, from 07 am to 12 pm. All provinces and cities have their own radio stations with their own programmes.

TELEVISION

The Central Vietnam Television Station broadcasts three programmes daily through the Starcionar 13 transmitting station:

Programme 1: In the morning from 6 am on Channel 9 in the evening from 7pm

Programme 2: From 7pm on Channel 11.

Programme 3: From 4 pm to 6.45 pm on Channel 9 and Channel 11.

At present all provinces and cities have their own stations and programmes.

T.V.R.O.: Vietnam now has some 1000 parabolic antennae to directly receive satellite programmes. These antennae are installed on the roofs of hotels, guest houses, houses for rent to foreigners and some public offices. However, a TVRO is expensive, and consequently the Vietnamese government is presently considering setting up a cable television service.

Multi-channel Microwave Distribution Services: The service can simultaneously transmit several TV programmes including a news service, an economic broadcast, a science and technology service, as well covering educational issues, entertainment and sport. It operates from both local and international stations. This kind of entertainment is currently under test and it will soon be operational, to satisfy both Vietnamese and foreign viewers.

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ROAD, RAILWAYS AND SEA TRANSPORT NETWORK

THE ROAD NETWORK (RUNNING NORTH-SOUTH AND EAST-WEST)


NORTH-SOUTH ROADS

National highway 1: From the Huu Nghi Border Gate in Lang Son Province to Ho Chi Minh City and down to Go Dau Ha. This is the trans-Vietnam North-South high way.

Highway 14: Running along the Central Highlands from the ancient capital city of Hue to Kontum-Pleiku meeting Highway 1 at Bien Hoa.

Truong Son Train: Beginning at Tan Ky, Ha Tinh province, it runs in parallel with Highway 1 through the Tay Nguyen Central Highlands down to the east of South Vietnam.

WEST-EAST, SOUTH-EAST AND NORTH-WEST ROADS:

Highway 2: Linking Hanoi via Vinh Phu to Meo Vac (Tuyen Quang).

Highway 3: From Hanoi to Thuy Khau (Cao Bang).

Highway 5: Hanoi to Hai Phong.

Highway 6: Hanoi to Lai Chau.

Highways 4B and 4A: From the Ngoc peninsula in Mong Cai (Quang Ninh) through Dong Dang (Lang Son) to (Cao Bang).

Highway 4: From Ho Chi Minh City through the Mekong Delta to Nam Can, the southernmost part of Vietnam.

Highway 20: From Xuan Loc to Da Lat.

Highway 9: From Quang Tri to Lao Bao Gate.

highway 19: From Quy Nhon to Pleiku

RAILWAYS
NORTHERN LINE:

Hanoi-Lang Son: 148km in 5-6 hours.

Hanoi-Lao Cai: 296km in 9-10 hours

Hanoi-Thai Nguyen: 75km in 2 hours 30 minutes.

Hanoi-Uong Bi: 130km in 4 hours.

Hanoi-Hai Phong: 102km in 3-4 hours.

SOUTHERN LINE:

From Hanoi to Ho Chi Minh City: 1,730km, through Nam Ha (Nam Dinh, 87km); Thanh Hoa (187km), Nghe an (Vinh 319km); Quang Binh (Dong Hoi 522 km); Quang Tri (Dong Ha 622km); Hue (688km);Da Nang (791km); Quang Ngai (928km); Phu Yen (Tuy Hoa 1,197km); Nha Trang (1,315km).

Hanoi Railway Station
120 Le Duan Rd, Hanoi
Tel (84-4) 8252628

Saigon Railway Station
01Nguyen Thong St, Dist 3,
Ho Chi Minh City
Tel: (84-8) 8245585

MARITIME WATERWAY:

Maritime communication and transport in Vietnam has also been developed. Hai Phong is a major port lying on the East-West and North-South international sea lanes. In recent years, the ports of Hai Phong, Da Nang and Saigon (Ho Chi Minh City) have received many international tourist ships each with between 300 and 500 tourists on board.

MAJOR SEA PORTS:

Hon Gai

Hai Phong

Da Nang

Vung Tau

Saigon

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DOMESTIC AIR SERVICE

FROM/TO HANOI

Hanoi-Hue: Daily

Hanoi-Da Nang: Daily

Hanoi-Nha Trang: Daily

Hanoi-Ho Chi MinhCity: Daily

Hanoi-Buon Me Thuot: Tue, Wed, Fri, Sun, Buon Me Thuot-Hanoi: daily

Hanoi-Pleiku: Mon, wed, Thu, Sat.

Hanoi-Dien Bien: Tue, Fri, Sun.

Hanoi-Nasan: Thu.

FROM/TO HO CHI MINH CITY

Ho Chi Minh City-Buon Me Thuot: daily

Ho Chi Minh City-Da Nang: daily.

Ho Chi Minh City-Da Lat: Tue, Thu, Sun,

Ho Chi Minh City-Hai Phong: daily

Ho Chi Minh City-Hue: daily

Ho Chi Minh City-Nha Trang: daily

Ho Chi Minh City-Phu Quoc: Mon, Tue, Wed, Fri, Sat,

Ho Chi Minh City-Pleiku: daily

Ho Chi Minh City-Quy Nhon: Mon, Tue, Wed, Fri, Sat,

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INTERNATIONAL AIR SERVICE

FROM/TO HANOI

Hanoi-Bangkok: daily

Honoi-Guangzhou: daily

Hanoi-Dunai: Tue, Thu, Fri, Sat, Sun.

Hanoi-Hongkong: daily

Hanoi-Osaka: Mon, Wed, Sat
Osaka-Hanoi: Tue, Thu, Sun.

Hanoi-Kuala Lumpur: Mon, Wed, Fri.
Kuala Lumpur-Hanoi: Wed

Hanoi-Melbourne: Wed
Melbourne-Hanoi: Thu

Hanoi-Phnom Penh: daily

Hanoi-Seoul: Tue,Thu, Fri, Sun

Seoul-Hanoi: Mon, Wed, Thu, Fri,SAt, Sun

Hanoi-Singapre: daily

Hanoi-Moscow: Thu, Sun
Moscow- Hanoi: Mon Fri

Hanoi-Sydney: Wed
Sydney-Hanoi: Thu

Hanoi-Berlin: Tue, Fri
Berlin-Hanoi: Wed, Sat

Hanoi-Vientiane: Mon, Wed, Thu, Sun
Note:

Hanoi-Amstedam: Daily: one way

Hanoi-Paris: Daily: one way

Hanoi-Manila: Fri, sun: one way

FROM/TO HO CHI MINH CITY

Ho Chi Minh City-Amsterdam: Mon, Wed.
Amsterdam-Ho Chi Minh City: Tue, Sun.

Ho Chi Minh City-Bangkok: daily

Ho Chi Minh City-Guangzhou: Tue, Fri.

Ho Chi Minh City-Paris (Charles De Gaulle): Tue, Fri, Sun.
Paris-Ho Chi Minh City: Wed, Sat, Sun.

Ho Chi Minh City-Dubai: Mon, Tue, Fri, Sun.
Dubai-Ho Chi Minh City: Mon, Tue, Fri, Sat, Sun.

Ho Chi Minh City-Hongkong: daily.

Ho Chi Minh City-Kaohsiung: Wed, Sun.

Ho Chi Minh City-Osaka: Tue, Thu, Sun.

Ho Chi Minh City-Kuala Lumpur: Mon, Wed,Fri.

Ho Chi Minh City-Los Angeles: Tue, Fri, Sun.

Ho Chi Minh City-Melbourne: Wed.

Ho Chi Minh City-Melbourne-Ho Chi Minh City: Thu.

Ho Chi Minh City-Manila: Fri, Sun

Ho Chi Minh City-Phnom Penh: daily

Ho Chi Minh City-Seoul: daily.
Seoul-Ho Chi Minh City: Mon, Wed, Fri.

Ho Chi Minh City-Singapore: daily.

Ho Chi Minh City-Moscow: Mon, Fri.

Ho Chi Minh City-Syney: Wed
Syney-Ho Chi Minh City:Thu.

Ho Chi Minh City-Taipei: daily.

Ho Chi Minh City-Berlin: Tue, Fri
Berlin-Ho Chi Minh City: Wed, Sat.

Ho Chi Minh City-Vientiane: Mon, Wed, Thu, Sun.

Vientiane-Ho Chi Minh City: Mon, Tue, Wed, Thu, Fri

VIETNAM AIRLINES MAIN BOOKING OFFICES:

In Ho Chi Minh City:
116 Nguyen Hue St
Tel: (84-8) 8292118,and
15B Dinh Tien Hoang St
Tel: (84-8) 8299910

In Da Nang:
35 Tran Phu St
Tel: (84-512) 821130 or 822094

In Hanoi:
01 Quang Trung St
Tel: (84-4) 8250888 or 8268913.

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USEFUL ADDRESSES

HANOI

Ministry of Trade

31 Trang Tien St.

Tel: (84-4) 8254915 or 8254904.

Ministry of Foreign Affairs

1 Ton That Dam St

Tel: (84-4) 8258201

Central Overseas Vietnamese Board

32 BaTrieu St

Tel: (84-4) 8257354 or 8264867

General Department of Customs.

Chuong Duong St

Tel: (84-4) 8263961 or 8263948

Central Foreign Trade Bank

49 Ly Thai To St

Tel:(84-4) 8257563

Vietnam Post and Telecommunication

18 Nguyen Du St

Tel: (84-4) 8259519

Hanoi Post Office

75 Dinh Tien Hoang St

Tel:(84-4) 8254543

Chamber of Commerce and Industry

33 Ba Trieu St

Tel: (84-4) 8253961 or 8252962

Vietnam Insurance Company

Ly Thuong Kiet St

Tel: (84-4) 8262792

Hanoi Customs

159 Ba Trieu St

Tel: (84-4) 8257224 or 8262829

Department of Border Gates Management

40A Hang Bai St.

tel: (84-4) 8255798

Hainoi Police

87 Tran Hung Dao St

Tel: (84-4) 8253131 or 8253132

Entry - Exit Procedures Bureau

89 Tran Hung Dao St

Tel: (84-4) 8266472

Expatriate Affairs Bureau

79 Tran Hung Dao St

Tel: (84-4) 8253076

MAJOR HOSPITALS IN HANOI

Friendship Hospital

1 Tran Khanh Du

Tel: (84-4) 8252231

Viet - Duc Hospital

40 Trang Thi St, Hanoi

Tel: (84-4) 8255912

Bach Mai Hospital

Giai Phong Rd

Tel:(84-4) 8693731

International Department, Bach mai Hospital

Giai Phong Rd

Tel:(84-4) 8522083 or 8522089

This department is reserved for foreigners for medical examination and treatment. The Department is staffed with experienced experts, doctors and nurses who are able to treat serious cases.

Ho Chi Minh City

Viet Nam Foreign Trade Bank in Ho Chi Minh City

29 Ben Chuong Duong St, Dist 1

Tel: (84-8) 8225705

Branch of Chamber of Commerce and Industry

171 Vo Thi Sau St, Dist 3

Tel: (84-8) 8230339

Foreign Trade Development Centre

96 Nguyen Hue Blvd, Dist 1

Tel: (84-8) 8290002 or 8290072

City Tourism Office
Commerce Office

45-47 Ben Chuong Duong

Tel: (84-8) 8292991

Foreign Office Service Company

124 Nguyen Dinh Chieu

Tel: (84-8) 8295794

City Finance Office

140A Nguyen Thi Minh Khai St

Tel: (84-8) 8292141

City Police Headquartes

268 Tran Hung Dao Blvd

Tel: (84-8) 8398880 or 8398881

City Customs Office

2 Ham Nghi Bvld, Dist 1

Tel: (84-8) 8290095

International Express Mail Service

253 Hoang Van Thu St, Tan Binh Dist

Tel: (84-8) 8443873

Entry - Exit Visa Service Centre

333 Nguyen Trai St, Dist 1

Tel: (84-8) 8325491

Post Office

117-119 Hai Ba Trung St, Dist 1

Tel: (84-8) 8332170

MAJOR HOSPITALS IN HO CHI MINH CITY

Cho Ray Hospital

201 Nguyen Chi Thanh Rd - Dist 5

Tel: (84-8) 8254137 / 8258074

This is a large hospital with more than 1000 beds. On 10th floor, there are rooms reserved for foreign patients. The hospital is staffed by experienced professors and doctors. Most of them were trained abroad and they can speak English or French.

Nhi Dong Hospital

No.2 Ly Tu Trong Rd, Tan Binh District

Thong Nhat Hospital

This is a modern hospital which consists of five buildings situated at the junction of Ly Tu Trong Rd and Cach mang Thang Tam Rd, Tan Binh District.

In Ho Chi Minh City, There are thousands of pharmacies, and many private consultation rooms Equipped with modern medical instruments.

Health insurance cards have been issued by the government. The card bearers can have medical checks and treatments in registered hospitals without paying any additional charges.